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Actuator stopped working - please help

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Sudaf
 Sudaf
(@sudaf)
Eminent Member Customer
Joined: 7 years ago
Posts: 22
Topic starter 23/12/2018 6:11 pm  

FT,

As per topic: One of my actuators stopped working. Last night when i stopped playing, everything was fine. When i switched it on today, the sim raises up to an angle - leaning to the right side. 

When using the Test function or in-game, Roll to the right works but not Roll to left. 

Is there something I can do to give you more info?

Bad timing for this to break down!


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Steffen
 Steffen
(@slaze_xe)
CEO Admin
Joined: 7 years ago
Posts: 190
23/12/2018 6:25 pm  

Hi Sudaf! 

Can you please forward a mail to support@fasetech.com with a description of the problem and possibly a video? Can you explain in the mail how it happened also?

Regards

Steffen Hansen | CEO | FaseTech


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Sudaf
 Sudaf
(@sudaf)
Eminent Member Customer
Joined: 7 years ago
Posts: 22
Topic starter 23/12/2018 7:17 pm  

Email sent 👍 


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Sudaf
 Sudaf
(@sudaf)
Eminent Member Customer
Joined: 7 years ago
Posts: 22
Topic starter 24/12/2018 3:53 pm  

Steffen,

Found the issue on the actuator. The yellow wire connection is intermittently. Just wiggling the wire will make the motor turn. I have sent a full explanation to support. 

I understand that we are in full holiday mode at the moment and appreciate any advice coming my way in the next few days. (Hopefully)

My holdiday sucks as I cannot use the sim...


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